Guide your digital transformation journey
through a powerful, modern CIS & CRM solution
A powerful solution for Utilities
Drive efficiency through automated processes, a simplified user experience and customer self-service capabilities, resulting in a guaranteed lower cost to serve.
Increase customer insights through omni-channel features allowing you to pro-actively manage customer satisfaction.
Streamline business processes through a flexible, highly configurable modular platform and seamless third-party integration.
See UMAX for Utilities in action
The proof is in our track record
Our customers chose Itineris as a strategic partner because of our customer intimacy,
our technical capabilities, and our dedication to only the Utility market.
“The combination of UMAX and Microsoft provides a world-class cloud and SaaS solution we simply couldn’t find with other vendors. It is a powerful answer to our customer service challenges. In my role, that helps me sleep at night. I also appreciate the dedication of the Itineris staff and their innovative approach. They are a true partner.”
Cecil McMaster,
Business Information Officer,
New York Department of Environmental Protection
“After a careful and detailed evaluation, we selected Itineris. Other vendors either had a history of poor customer support, or offered solutions that were too complex or not complex enough. Itineris was the right-sized solution, offered out-of-the-box functionality, and had a compelling story by being developed on the Microsoft Dynamics 365 platform.”
Peter Hunt,
Chief Information Officer
Boston Water & Sewer Commission
Recognized as a leader by Gartner
“Vendors focused on offering cloud-first solutions have started to make inroads into the market. They are challenging the value proposition of leading CIS vendors by focusing on product cost and agility.”
News & blog posts
Itineris achieves prestigious Microsoft Business Applications 2021-2022 Inner Circle award
We are grateful and proud to have achieved the prestigious Microsoft Business Applications 2021/2022 Inner Circle award for the second year running. Membership in this elite group is based on sales achievements that rank Itineris in the top 1% of the Microsoft’s Business Applications global network of partners.
Lansing BWL is LIVE on UMAX! On-budget and on-time.
We are pleased to announce that Itineris has successfully implemented our cloud-based Customer Information Solution, UMAX, at The Lansing Board of Water & Light (BWL). The implementation was successfully delivered on-time, and on-budget.
Staying On-Premise or going to the cloud: how to make your decision?
What factors are influencing Utilities to move their CIS solutions from on-premise to the cloud?
