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through a powerful, modern CIS & CRM solution
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The proof is in our track record
We build and implement software for utilities that helps great people do great work.
“The combination of UMAX and Microsoft provides a world-class cloud and SaaS solution we simply couldn’t find with other vendors. It is a powerful answer to our customer service challenges. In my role, that helps me sleep at night. I also appreciate the dedication of the Itineris staff and their innovative approach. They are a true partner.”
Cecil McMaster,
Business Information Officer,
New York City Department of Environmental Protection
“After a careful and detailed evaluation, we selected Itineris. Other vendors either had a history of poor customer support, or offered solutions that were too complex or not complex enough. Itineris was the right-sized solution, offered out-of-the-box functionality, and had a compelling story by being developed on the Microsoft Dynamics 365 platform.”
Peter Hunt,
Chief Information Officer
Boston Water & Sewer Commission
Recognized as a leader by Gartner
“Vendors focused on offering cloud-first solutions have started to make inroads into the market. They are challenging the value proposition of leading CIS vendors by focusing on product cost and agility.”
News & blog posts
How to create a seamless customer experience
Today, utility customers want to be able to optimize their energy bill, use the eco-friendly energy sources they want, have the freedom to select the service provider of their preference, and all while enjoying a seamless customer experience. Key to this is understanding the customer journey.
Helping utility customers become water conservation heroes
To optimize water conservation initiatives, utilities are streamlining their processes and implementing automated insights. Learn how your utility customers can become real water conservation heroes.
Itineris unveils CleverCollect: a new intelligent billing and dunning software for utilities
Itineris' new intelligent billing solution CleverCollect provides vital intelligence to move from a one-size-fits-all e-bill enrollment and dunning strategy toward a more effective, personalized approach to customer payment journeys.
