We’re here to support you!

We are dedicated to the utility industry and understand what it takes to deliver a successful project.

We work with you to identify your challenges and will guide you in every step of your digital transformation journey, on-time and on-budget.

Itineris services

Solution Delivery & System Integration

Technology is an important enabler, but essentially people drive digital transformation through cultural change.

The Itineris team of SMEs provide business processes that redefine how you operate and deliver value to your customers in the following areas:

Sales &

Customer engagement and strategic marketing campaigns.

Customer &
Field Service

Integrated platforms for seamless communication.


Meter to Cash processes and beyond.


Integrated ERP solutions for real-time updates.


Workflows to drive business unification.

Architecture Consultancy

From initial meetings to project discovery, we focus on understanding your challenges and needs… we listen.

Our team of technical experts offer utility functional and operational guidance, and are laser focused on providing the best possible solutions to address your needs. As a team, we work with you to build a successful foundation to promote your utility best practices well into the future.

Itineris services
Itineris services

Managed Services

Once live, we offer a continuous commitment to build and enhance solution capabilities that span all utility functional areas. Through our use of industry best practice SaaS management tools, you will always be on the latest version of our solution, ensuring access to all new features and the latest security demands.

With the addition of our exceptional, dedicated services, we will help you not only realize your initial project goals but exceed future expectations.

Want to know more about our services?

Our partners around the globe

In addition to our own implementation teams,
we can rely on a strong network of Solution and Integration partners.


UMAX - CRM and ERP Solution for Utilities built on Microsoft Dynamics 365

Discover UMAX

Our cloud-based solution is specifically designed to meet your needs as a utility company. We provide you with a modern SaaS solution – UMAX – that helps automate your business processes and enhance the experience of your customers.

UMAX is built on and is fully integrated with the Microsoft Dynamics 365 platform.

Happy customers

“Our staff now has access to real, actionable data to help us run our business better. This is due not just to the UMAX architecture, but also to the dedicated Itineris staff.
I always appreciate their innovative approach. They are a true partner.”

Cecil McMaster,
Business Information Officer,
The New York City Department of Environmental Protection