CUSTOMER CASE
From manual work to AI-driven service: BWSC’s journey with Itineris and UMAX
Boston Water and Sewer Commission (BWSC) manages the largest and oldest system of its kind in New England, providing drinking water and sewer services to more than one million people daily.
CUSTOMER CASE
RWA: a champion of digital transformation
RWA is committed to going beyond the role of a conventional water utility. To become a utility of the future, it was looking for innovative, customer-centric solutions with full meter-to-cash functionality. All in in one place – no fragmented systems or clumsy integrations.
CUSTOMER CASE
Helping NYC DEP fulfill their vision of becoming a world-class water and wastewater utility
NYC DEP delivers more than 1.1 billion US gallons of clean water to more than 9 million New Yorkers each day via a 6,500-mile distribution system. The utility also collects New York City’s wastewater through a vast network of underground pipes, regulators, and pumping stations.
CUSTOMER CASE
The City of Tallahassee:
#1 APPA-voted public utility in America
The City of Tallahassee, Florida (COT) supplies water, wastewater, electricity, gas, and refuse services to more than 106,000 customers in the state capital, Tallahassee, and parts of unincorporated Leon County.
CUSTOMER CASE
Sales made simple at EP NL: cutting through complexity by 60%
EP NL provides electricity and gas to more than 35,000 medium-sized businesses and large industrial end-users in the Netherlands. Learn how we leveraged advanced process mining technology to reduce the overall complexity of their Sales process by 60%.
CUSTOMER CASE
Modernizing water utilities at De Watergroep
The Belgium company De Watergroep is one of the largest drinking water companies in the Benelux region. Serving more than 3 million consumers and thousands of companies, the company also supplies water to 180 municipalities through a water network that spans more than 21,000 miles.
CUSTOMER CASE
Improving customer service and operational efficiency at Dunea
Dunea produces and supplies drinking water to approximately 1.3 million customers in the western part of South Holland, the Netherlands. They also manage the dunes between Monster and Katwijk, and protect the drinking water production in that area. The company manages more than 24,000 miles of pipelines, of which they replace more than 46 miles each year.

