FEATURED ARTICLE
3 ways AI is transforming how utilities serve customers
The utility sector has long been known for reactive customer service, long wait times, and impersonal responses to inquiries. Fortunately, technological advancements have paved the way for tremendous improvements in this space, and they’re more accessible than ever before.
Industry insights
3 ways AI is transforming how utilities serve customers
Discover how Microsoft's Copilot AI, a natively integrated component of our UMAX CIS/CRM, can enhance customer experience, alleviate demand on your customer service teams, and boost operational efficiency.
Transforming Energy Management in Utilities: how to put your customers in control
Discover 3 actionable strategies energy suppliers can implement to empower their customers and drive a paradigm shift in energy management.
Strategies for utilities: how to excel on the road to Net Zero
Learn how the road to Net Zero not only aligns with global environmental goals but also presents a unique opportunity for you to strengthen your market position.
Dynamic energy contracts – the future of energy pricing
Learn how utilities can empower their customers to adapt their consumption patterns. Discover 4 effective strategies for implementing dynamic contracts.
Supercharge your utility data to benefit your customers and society
Learn how to maximize the potential of your water utility’s data to benefit your customers and society.
3 ways to boost productivity and customer engagement with Microsoft Copilot
Microsoft’s forthcoming Microsoft 365 Copilot is a revolutionary AI tool that combines large language models (LLMs) with business data and Microsoft 365 applications.
Company news
Manatee County achieves digital transformation milestone with successful UMAX CIS deployment
We're excited to announce that Sarasota County Public Utilities has contracted with Itineris for the implementation of our UMAX CIS.
Sarasota County Public Utilities selects Itineris for Customer Information System
We're excited to announce that Sarasota County Public Utilities has contracted with Itineris for the implementation of our UMAX CIS.
Hans Dekeyser appointed General Manager for Itineris North America
We are pleased to welcome Hans Dekeyser in the newly created role of General Manager for Itineris North America. Within that role, Hans will oversee the overall day-to-day operations in the US.
Event calendar
Meet us at CS Week
April 30 – May 2, 2024
We are pleased to announce that we will be sponsoring CS Week, to be held from August 17-19.
Future of Utilities Summit
June 19-20, 2024
London
Join us at the Future of Utilities Summit in London on June 19th-20th and discover our innovative software solutions for utilities.
Future of Utilities Energy Transition Summit March 20-21, 2024 – Amsterdam
We look forward to meeting you at the Future of Utilities Energy Transition Summit, to be held from March 20th - 21st in Amsterdam, the Netherlands.