The proof is in our track record

We are happy to work for leading utilities around the globe
to deliver modern, customer-centric solutions.

Itineris Customer: Boston Water and Sewer Commission
Itineris Customer: Dunea
RWA square logo
Arizona Water Company
Gwinnett
City of Dallas
Itineris Customer: Georgetown
Itineris customer: Budget Energy
Itineris customer: easyEnergy
Itineris customer: Nieuwestroom
Itineris Customer: PZEM
Itineris Customer: New York City Department of Environmental Protection
Manatee County
Itineris Customer: City of Tallahassee
Itineris Customer: Flogas
Itineris customer: SEFE Energy
Itineris Customer: De Watergroep
Itineris Customer: SSE Business Energy
Itineris customer: Sparki
Itineris Customer: Guernsey Electricity
Itineris Customer: Lansing Board of Water and Light
Itineris Customer: Evides
Itineris Customer: Cape Fear Public Utility Authority
Itineris Customer: Save energie
Itineris Customer: Georgetown
Boston Water and Sewer Commission

CUSTOMER CASE

From manual work to AI-driven service: BWSC’s journey with Itineris and UMAX

Boston Water and Sewer Commission (BWSC) manages the largest and oldest system of its kind in New England, providing drinking water and sewer services to more than one million people daily.

CUSTOMER CASE

RWA: a champion of digital transformation

RWA is committed to going beyond the role of a conventional water utility. To become a utility of the future, it was looking for innovative, customer-centric solutions with full meter-to-cash functionality. All in in one place – no fragmented systems or clumsy integrations.

Dunea

CUSTOMER CASE

Dunea elevates customer and user experience with UMAX

In 2025, Dunea upgraded UMAX to the latest version on Microsoft Dynamics 365. The results were immediate: smoother workflows and happier users. Just two months post-launch, surveys showed a surge in satisfaction.

NYC DEP selects UMAX to modernize customer service and billing solutions

CUSTOMER CASE

Helping NYC DEP fulfill their vision of becoming a world-class water and wastewater utility

New York City Department of Environmental Protection delivers 1.1 billion US gallons of clean water to 9 million New Yorkers each day. The utility also collects New York City’s wastewater through a vast network of underground pipes, regulators, and pumping stations.

CUSTOMER CASE

Sales made simple at EP NL: cutting through complexity by 60%

EP NL provides electricity and gas to more than 35,000 medium-sized businesses and large industrial end-users in the Netherlands. Learn how we leveraged advanced process mining technology to reduce the overall complexity of their Sales process by 60%.

CUSTOMER CASE

SEFE Energy (UK) achieves a 98% billed portfolio each month with UMAX

SEFE Energy is a leading energy provider in the UK, supplying gas, electricity, and green energy products to nearly 20,000 customers and 48,000 sites. Learn how UMAX helped them optimise their billing processes and boost operational efficiency, resulting in a 98% billed portfolio each month.

Itineris Customer: De Watergroep

CUSTOMER CASE

Modernizing water utilities at De Watergroep since 2009

The Belgium company De Watergroep is one of the largest drinking water companies in the Benelux region. They serve more than 3 million consumers and thousands of companies at 180 municipalities through a distribution network that spans more than 34,000 kilometers.

City of Tallahassee

CUSTOMER CASE

The City of Tallahassee:
#1 APPA-voted public utility in America

The City of Tallahassee, Florida (COT) supplies water, wastewater, electricity, gas, and refuse services to more than 106,000 customers in the state capital, Tallahassee, and parts of unincorporated Leon County.

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