Delight your customers while decreasing your cost to serve
Optimize your business processes
UMAX is a set of modern, configurable Customer Information System (CIS), CRM, Asset and Field Services Management solutions, specifically designed for utilities and developed on the powerful Microsoft Dynamics 365 platform. Our solutions simplify daily tasks through automation and user-defined workflows, supported by insightful analytics and actionable data. With our unique utility data layer, our solutions are fit for purpose for water and energy utilities.
for future-ready utilities
Discover how UMAX can help your teams excel in their daily operations while providing excellent customer service and working towards your environmental goals.
Flexible solutions to meet your ever-evolving needs
Address all your business-critical utility meter-to-cash processes in 1 platform.
Drive efficiency through automated processes, a simplified user experience and customer self-service capabilities, resulting in a guaranteed lower cost to serve.
Increase customer insights through omni-channel features allowing you to pro-actively manage customer satisfaction.
Streamline business processes through a flexible, highly configurable modular platformand seamless third-party integration.
Take advantage of the powerful Microsoft platform and unleash the power of your utility data
Microsoft Power BI
Turn data into opportunities.
Drive better business decisions: analyze your data for insights and turn it into opportunities with the Microsoft Power BI data visualization tools. Power BI is natively integrated into our solution.
Azure Data Lake
Scalable, cost-effective storage for big data analytics.
Azure Data Lake includes all the capabilities required to make it easy to store data of any size, shape, and speed, and do all types of processing and analytics across platforms.
Microsoft Power Apps
Solve custom business challenges by building low-code apps.
PowerApps apps helps you achieve business process automation, business intelligence, and workplace modernization. Empower your team to start building low-codeapps right away using prebuilt templates, drag-and-drop simplicity, and quick deployment.
Drive your digital transformation with intelligent technology.
AI helps you gain a deeper understanding of business processes to produce proactive, data-driven insights.
With our open architecture you can easily integrate with other solutions
Integrate data and functionality from UMAX in other applications, including Portals and Mobile Apps.
Create connected processes between UMAX and other internal or external applications.
All data in UMAX will be available for external consumption, advanced analytics and AI driven insights.
Leverage the untapped potential of your data with the first Data Hub designed for energy and water utilities
In 2021, Itineris acquired Opinum. The Opinum Data Hub is a secured cloud-based platform that allows you to centralize, enhance, analyze, and visualize your data. You can use it to optimize natural resources usage (e.g. water preservation), renewable power generation and energy distribution processes. Visit the Opinum website or get in touch with us if you want to learn more about the Opinum Data Hub.