Engage your customers
with our cloud-based
solution for Utilities

How can we guide you
on your digital transformation journey?

UMAX - CRM and ERP Solution for Utilities built on Microsoft Dynamics 365

A powerful solution for Utilities

Itineris supports Utilities by providing an innovative Customer Information System (CIS), CRM, Asset and Field Services Management solution.
  • Drive efficiency through automated processes, a simplified user experience and customer self-service capabilities, resulting in a guaranteed lower cost to serve.

  • Increase customer insights through omni-channel features allowing you to pro-actively manage customer satisfaction.

  • Streamline business processes through a flexible, highly configurable modular platform and seamless third-party integration

Discover our solution

Leveraging the power of Microsoft

Our solution has been developed on the Microsoft platform, giving you access to the power and flexibility of the Azure cloud platform, the Power Platform, and the Dynamics 365 business applications landscape.

Discover our platform
Microsoft Dynamics 365

Our solution and services
are 100% focused on Utilities


Increasing the customer contribution margin through excellent operations.



Delivering the foundations for truly sustainable innovation.


See UMAX for Utilities in action

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The proof is in our track record

Our customers chose Itineris as a strategic partner because of our customer intimacy,
our technical capabilities, and our dedication to only the Utility market.

The combination of UMAX and Microsoft provides a world-class cloud and SaaS solution we simply couldn’t find with other vendors. It is a powerful answer to our customer service challenges. In my role, that helps me sleep at night. I also appreciate the dedication of the Itineris staff and their innovative approach. They are a true partner.

Cecil McMaster,
Business Information Officer,
New York Department of Environmental Protection

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Recognized as a leader by Gartner

“Vendors focused on offering cloud-first solutions have started to make inroads into the market. They are challenging the value proposition of leading CIS vendors by focusing on product cost and agility.”


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