Use our data intelligence tools and expertise to enhance your operational efficiency and customer experiences, and achieve environmental goals.
WATER INSIGHTS SOLUTION
Detect wrong-day irrigation automatically and communicate with your customers
Say goodbye to manual water conservation monitoring and messaging. With our solution you can detect and prevent wrong-day irrigation and facilitate water conservation.
As a utility company, you get a clear overview of your customers’ water consumption. When someone commits a wrong-day irrigation violation or uses a faulty meter, you receive a notification and a customer case is automatically created. Meanwhile, your customer receives a personalized message informing them of their violation.
Your customer can of course avoid all this by monitoring his or her own water consumption via our user-friendly customer portal. This portal includes easy-to-read dashboards and accurate comparisons with other users.
Personalize your customer payment journey and avoid unpaid bills
CleverCollect is Itineris’ intelligent billing solution designed specifically for utilities. It uses artificial intelligence to move from a one-size-fits-all (e-)bill enrollment, communication, and dunning strategy toward a more effective, personalized approach to customer payment journeys. With CleverCollect, a utility can accurately target a specific group of delinquent customers with messaging varying in tone, timing, and channel according to individual responsiveness and payment history.