Industry insights
3 ways to boost productivity and customer engagement with Microsoft Copilot
Microsoft’s forthcoming Microsoft 365 Copilot is a revolutionary AI tool that combines large language models (LLMs) with business data and Microsoft 365 applications.
How to create a seamless customer experience
Today, utility customers want to be able to optimize their energy bill, use the eco-friendly energy sources they want, have the freedom to select the service provider of their preference, and all while enjoying a seamless customer experience. Key to this is understanding the customer journey.
5 tips to successfully navigate the Half-Hourly Settlement
UK energy suppliers must manage many regulatory obligations and industry standards, including MHHS. Learn how our software can help you navigate these.
Itineris unveils CleverCollect: a new intelligent billing and dunning software for utilities
Itineris' new intelligent billing solution CleverCollect provides vital intelligence to move from a one-size-fits-all e-bill enrollment and dunning strategy toward a more effective, personalized approach to customer payment journeys.
Helping utility customers become water conservation heroes
To optimize water conservation initiatives, utilities are streamlining their processes and implementing automated insights. Learn how your utility customers can become real water conservation heroes.
Assisting vulnerable customers and managing debt
Today, utilities are faced with an increasing number of customers who struggle to pay their energy or water bill. Now more than ever, you must adopt a proactive, digital approach to managing customers in debt.
Company news
Itineris and Zero Friction enter into a partnership to support heating and cooling utilities
Itineris announces a partnership with Zero Friction, supporting district and communal heating & cooling suppliers with a dedicated customer care and billing SaaS platform.
Itineris and Astral Tech enter into partnership to elevate utilities customer experience
Itineris announces a commercial partnership with Astral Tech, a UK-based tech company that provides an end-to-end digital service platform for energy and water utilities.
Hans Dekeyser appointed General Manager for Itineris North America
We are pleased to welcome Hans Dekeyser in the newly created role of General Manager for Itineris North America. Within that role, Hans will oversee the overall day-to-day operations in the US.
Event calendar
Future of Utilities Summit
June 20-21, 2023
London
Join us at the Future of Utilities Summit in London on June 20th-21st to discover our innovative software solutions for utilities.
Utility Week Live
May 16-17, 2023
Birmingham, UK
We are excited to announce our participation in the Utility Week Live conference on May 16th and 17th in Birmingham, UK.
Future of Utilities Energy Transition Summit
March 15-16, 2023
Amsterdam
We look forward to meeting you at the Future of Utilities Energy Transition Summit, to be held from March 15th - 16th in Amsterdam, the Netherlands.
