UMAX SaaS go-live at DELTA NV lowers total cost to serve while enriching platform capabilities
May 18, 2016
Long-time Itineris customer and early UMAX adopter DELTA NV – The Multi-Service Utility has successfully implemented the new, cloud-based UMAX SaaS solution.
Continue Reading
Itineris unveils CleverCollect: a new intelligent billing and dunning software for utilities
Itineris' new intelligent billing solution CleverCollect provides vital intelligence to move from a one-size-fits-all e-bill enrollment and dunning strategy toward a more effective, personalized approach to customer payment journeys.
The cost-of-living crisis: how utilities can better support their customers and improve customer service
Today, utilities are faced with an increasing number of customers who struggle to pay their energy or water bill. Now more than ever, you must adopt a proactive, digital approach to managing customers in debt.
Payment assistance made simple for utilities
The number of unpaid utility bills is on the rise. To alleviate this, utilities must optimize their processes for handling customer payment assistance programs.
