UMAX SaaS go-live at DELTA NV lowers total cost to serve while enriching platform capabilities

DATE

May 18, 2016

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Long-time Itineris customer and early UMAX adopter DELTA NV – The Multi-Service Utility has successfully implemented the new, cloud-based UMAX SaaS solution.

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How to create a seamless customer experience

Today, utility customers want to be able to optimize their energy bill, use the eco-friendly energy sources they want, have the freedom to select the service provider of their preference, and all while enjoying a seamless customer experience. Key to this is understanding the customer journey.

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