Triple start for Eneco – powered by Itineris
August 8, 2011
Today, the seventh edition of the Eneco Tour starts in Amersfoort. But that’s not all… together with the start of the Eneco Tour, Eneco België N.V. launches its offer on the Belgian retails market. For this Eneco was looking for an efficient IT solutions that supported her in managing these new business activities and customer base. After a thorough study of the market, conducted by SPNP consulting, Eneco ended up at Itineris and its UMAX™ solution for utility players, built on MS Dynamics AX® 2012.
Continue Reading
Itineris unveils CleverCollect: a new intelligent billing and dunning software for utilities
Itineris' new intelligent billing solution CleverCollect provides vital intelligence to move from a one-size-fits-all e-bill enrollment and dunning strategy toward a more effective, personalized approach to customer payment journeys.
The cost-of-living crisis: how utilities can better support their customers and improve customer service
Today, utilities are faced with an increasing number of customers who struggle to pay their energy or water bill. Now more than ever, you must adopt a proactive, digital approach to managing customers in debt.
Payment assistance made simple for utilities
The number of unpaid utility bills is on the rise. To alleviate this, utilities must optimize their processes for handling customer payment assistance programs.