For a long time, the water utility sector was considered the” little brother” of the more technologically advanced energy and infrastructure sectors, viewed as being risk-averse and unwilling to embrace change.
A cautious disposition is reasonable: The water industry provides a life-sustaining service, and so demands certainty of any adopted innovation’s reliability.
Today, the water utility sector has evolved, pairing its vigilance with the recognition that new technologies can transform their operational efficiency. Data gathered from customers, plants, and equipment enables utilities to optimize the way they monitor their operations, communicate with stakeholders, and maintain their assets. The same technologies also ensure only the reliable innovations are adopted.