Staying On-Premise or going to the cloud: how to make your decision?
A key question that many Utilities are currently asking themselves is whether they want to stay On-Premise or go with a CIS application vendor’s Cloud offering.
Until just a couple of years ago, this decision wasn’t top of mind for most Utilities. But since then, many CIS applications have been offered through different deployment models, such as Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS).
CIS projects are a considerable investment in time, money, and effort. Using best practices, industry knowledge, and insights will set you up for success, save you time and money during your process, and reduce your risk by using insights and learnings of others in the Utility industry.
What factors are influencing Utilities to move their CIS solutions from on-premise to the cloud?
The below Kaihen whitepaper and webinar both provide insights on the key aspects to consider when planning a CIS replacement.
Let’s talk!
Want to learn more about our Utility CIS & CRM solution, delivered as a service in the cloud? Feel free to reach out to us anytime!
Continue Reading
Itineris unveils CleverCollect: a new intelligent billing and dunning software for utilities
Itineris' new intelligent billing solution CleverCollect provides vital intelligence to move from a one-size-fits-all e-bill enrollment and dunning strategy toward a more effective, personalized approach to customer payment journeys.
The cost-of-living crisis: how utilities can better support their customers and improve customer service
Today, utilities are faced with an increasing number of customers who struggle to pay their energy or water bill. Now more than ever, you must adopt a proactive, digital approach to managing customers in debt.
Payment assistance made simple for utilities
The number of unpaid utility bills is on the rise. To alleviate this, utilities must optimize their processes for handling customer payment assistance programs.