Meet us at CS Week
August 17-19, 2021
June 8, 2021
Industry Event
We are pleased to announce that we will be attending CS Week, to be held from August 17-19.
Visit us in Booth 701 or attend our Solution Workshop on Wednesday, August 18 at 3:45 pm to learn more about how we can accelerate your digital transformation journey:
- Transform your manual business processes to digital, automated processes.
- Improve Customer Experience (CX) by using powerful communication and engagement tools.
- Manage and unleash the power of your data in a secure, stable, & accessible platform.
Itineris develops, delivers, and supports UMAX: a modern, truly configurable CIS & CRM solution developed on the powerful Microsoft Dynamics 365 platform, delivered as a service in the Microsoft Azure Cloud.
UMAX simplifies daily tasks through automation and user-defined workflows, supported by insightful analytics and actionable data. Through a highly configurable platform, UMAX eliminates costly development to meet your needs, while promoting best practices, streamlined user experience, and a smooth implementation.
Contact us at csweek@itineris.net or 613-617-7722 to schedule an invitation-only consultation demonstration during the times below:
- Wednesday, August 18 from 9:15 – 11:15 am
- Thursday, August 19 from 9:15 – 11:15 am
Our team looks forward to meeting you!
About CS Week
CS Week is the premier utility customer service conference for managers and executives at investor-owned utilities, cooperatives, municipalities, and government entities. The annual convention features CS Week Executive Summit, CS Week Key Account Forum, CS Week College, CS Week Expanding Excellence Awards, the CS Week Synergy Groups, the 60+ workshops of CS Week Conference, and the largest Exhibit Hall in meter-to-cash and customer service-related Smart Infrastructure.
CS Week 2021 will be a hybrid experience. Some venues will be presented in-person only where attendees can maximize sharing and networking opportunities; some will be presented virtually at a later date, and some will be both.
To learn more about CS Week, visit www.csweek.org.
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Itineris achieves prestigious Microsoft Business Applications 2021/2022 Inner Circle award
We are grateful and proud to have achieved the prestigious Microsoft Business Applications 2021/2022 Inner Circle award for the second year running. Membership in this elite group is based on sales achievements that rank Itineris in the top 1% of the Microsoft’s Business Applications global network of partners.
Providing our customers with a cutting-edge risk assessment tool for bad-debt prevention
Itineris announced today the successful integration of UMAX, our modern, highly configurable CIS & CRM solution, to the ONLINE Utility Exchange, a premier bad-debt elimination tool. This integration was developed in conjunction with Lansing Board of Water and Light (LBWL) and will allow UMAX users to eliminate bad debt during the application process.
Lansing BWL is LIVE on UMAX! On-budget and on-time.
We are pleased to announce that Itineris has successfully implemented our cloud-based Customer Information Solution, UMAX, at The Lansing Board of Water & Light (BWL). The implementation was successfully delivered on-time, and on-budget.
