Meet us at CS Week
August 17-19, 2021
We are pleased to announce that we will be attending CS Week, to be held from August 17-19.
Visit us in Booth 701 or attend our Solution Workshop on Wednesday, August 18 at 3:45 pm to learn more about how we can accelerate your digital transformation journey:
- Transform your manual business processes to digital, automated processes.
- Improve Customer Experience (CX) by using powerful communication and engagement tools.
- Manage and unleash the power of your data in a secure, stable, & accessible platform.
Itineris develops, delivers, and supports UMAX: a modern, truly configurable CIS & CRM solution developed on the powerful Microsoft Dynamics 365 platform, delivered as a service in the Microsoft Azure Cloud.
UMAX simplifies daily tasks through automation and user-defined workflows, supported by insightful analytics and actionable data. Through a highly configurable platform, UMAX eliminates costly development to meet your needs, while promoting best practices, streamlined user experience, and a smooth implementation.
Contact us at csweek@itineris.net or 613-617-7722 to schedule an invitation-only consultation demonstration during the times below:
- Wednesday, August 18 from 9:15 – 11:15 am
- Thursday, August 19 from 9:15 – 11:15 am
Our team looks forward to meeting you!
About CS Week
CS Week is the premier utility customer service conference for managers and executives at investor-owned utilities, cooperatives, municipalities, and government entities. The annual convention features CS Week Executive Summit, CS Week Key Account Forum, CS Week College, CS Week Expanding Excellence Awards, the CS Week Synergy Groups, the 60+ workshops of CS Week Conference, and the largest Exhibit Hall in meter-to-cash and customer service-related Smart Infrastructure.
CS Week 2021 will be a hybrid experience. Some venues will be presented in-person only where attendees can maximize sharing and networking opportunities; some will be presented virtually at a later date, and some will be both.
To learn more about CS Week, visit www.csweek.org.
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