INTERVIEW: How can Utilities improve Customer Experience in uncertain times?
How can utilities redesign their customer retention strategies to reduce overall churn?
We recently joined a panel discussion at the Future of Utilities Summit during which Richard Rouse, Industry Solution Specialist at Microsoft & Kris Marlein, VP Integrated Utilities Europe and Tom Jenkins, UK Sales Manager at Itineris, shared their views.
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Please contact us today if you would like to know how we help Utilities to improve their customer experience.
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