INTERVIEW: How can Utilities improve Customer Experience in uncertain times?
January 6, 2021
Industry Insights
How can utilities redesign their customer retention strategies to reduce overall churn?
We recently joined a panel discussion at the Future of Utilities Summit during which Richard Rouse, Industry Solution Specialist at Microsoft & Kris Marlein, VP Integrated Utilities Europe and Tom Jenkins, UK Sales Manager at Itineris, shared their views.
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Please contact us today if you would like to know how we help Utilities to improve their customer experience.
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Implementing a new CIS: 6 steps that will set you up for success
6 steps that will set Utilities up for success when implementing a new CIS.
The Utility Management Conference
February 21-24, 2022 in Orlando, Florida
We look forward to meeting you at the WEF/AWWA Utility Management Conference 2022, to be held from February 21st-24th in Florida, US.
Replacing your legacy CIS: 5 steps that will help you select the right CIS and vendor
The Customer Information System is the brain of a Utility. Replacing such a mission-critical system does not happen overnight and implementing new technology can be challenging, even daunting.
