INTERVIEW: How can Utilities improve Customer Experience in uncertain times?

DATE

January 6, 2021

CATEGORIES

Industry Insights

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How can utilities redesign their customer retention strategies to reduce overall churn?

We recently joined a panel discussion at the Future of Utilities Summit during which Richard Rouse, Industry Solution Specialist at Microsoft & Kris Marlein, VP Integrated Utilities Europe and Tom Jenkins, UK Sales Manager at Itineris, shared their views.

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Please contact us today if you would like to know how we help Utilities to improve their customer experience.

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Meet us at CS Week
August 17-19, 2021

Jonas De Backer2021-06-08T06:46:34+00:00June 7th, 2021|

We are pleased to announce that we will be sponsoring CS Week, to be held from August 17-19.

Meet us at Cloud for Utilities
Digital Summit
July 26-30, 2021

Jonas De Backer2021-06-04T12:08:12+00:00May 31st, 2021|

We are pleased to announce that we will be sponsoring the upcoming 2021 Digital + Cloud Summit, to be held July 26-30.

PZEM extends partnership with Itineris

Jonas De Backer2021-06-01T05:48:35+00:00May 21st, 2021|

We will support PZEM in modernizing its Customer Service and Operations and in realizing its customer win-back strategy.

ITINERIS & UMAX

Itineris develops and implements UMAX, a cloud-based solution for Utilities.

UMAX supports accurate conversion of meter readings to bills, with extensive customer and field service support capabilities.

UMAX is built on the Microsoft Dynamics 365 platform.

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Atlanta, GA 30308, USA
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Marietta, GA 30068
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