INTERVIEW: How can Utilities improve Customer Experience in uncertain times?
How can utilities redesign their customer retention strategies to reduce overall churn?
We recently joined a panel discussion at the Future of Utilities Summit during which Richard Rouse, Industry Solution Specialist at Microsoft & Kris Marlein, VP Integrated Utilities Europe and Tom Jenkins, UK Sales Manager at Itineris, shared their views.
Watch video
Let’s talk!
Please contact us today if you would like to know how we help Utilities to improve their customer experience.
Continue Reading
How new technologies are transforming the operational efficiency of water utilities
Data gathered from customers, plants, and equipment enables utilities to optimize the way they monitor their operations, communicate with stakeholders, and maintain their assets.
How AI can enhance utilities’ billing performance
The energy sector is evolving to a technology-driven, modern marketplace, embracing AI solutions in a quest to continuously improve customer experience and services.
How the Internet of Things is a game changer for utilities
The Internet of Things (IoT) will revolutionize how customers interact with not only their devices, but also with you as a utility.
