Flemish water board (VMW) chooses to extend its contract for 5 years!
October 10, 2012
Itineris News
Now that Metering Billing/CRM 2012 is taking place in Amsterdam, Itineris is pleased to announce that the Flemish Water Board (Vlaamse Maatschappij voor Watervoorziening or VMW) has chosen to extend its contract with the software- and IT-consultinggroup for another 5 years. This means that VMW will continue to use Itineris’ UMAX solution for its customer management system as well as the corresponding Itineris IT services (infrastructure management, support of critical business processes, printer management, etc.).
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Providing our customers with a cutting-edge risk assessment tool for bad-debt prevention
Itineris announced today the successful integration of UMAX, our modern, highly configurable CIS & CRM solution, to the ONLINE Utility Exchange, a premier bad-debt elimination tool. This integration was developed in conjunction with Lansing Board of Water and Light (LBWL) and will allow UMAX users to eliminate bad debt during the application process.
Lansing BWL is LIVE on UMAX! On-budget and on-time.
We are pleased to announce that Itineris has successfully implemented our cloud-based Customer Information Solution, UMAX, at The Lansing Board of Water & Light (BWL). The implementation was successfully delivered on-time, and on-budget.
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6 steps that will set Utilities up for success when implementing a new CIS.
