Delta Energie B.V. – first energy supplier compliant with EDSN R12
May 10, 2011
Delta Energie B.V. became the first Dutch energy supplier compliant with EDSN sector release R12. Yet again another example of smooth & professional cooperation between Delta & Itineris.
Continue Reading
Itineris unveils CleverCollect: a new intelligent billing and dunning software for utilities
Itineris' new intelligent billing solution CleverCollect provides vital intelligence to move from a one-size-fits-all e-bill enrollment and dunning strategy toward a more effective, personalized approach to customer payment journeys.
The cost-of-living crisis: how utilities can better support their customers and improve customer service
Today, utilities are faced with an increasing number of customers who struggle to pay their energy or water bill. Now more than ever, you must adopt a proactive, digital approach to managing customers in debt.
Payment assistance made simple for utilities
The number of unpaid utility bills is on the rise. To alleviate this, utilities must optimize their processes for handling customer payment assistance programs.