How the Internet of Things is a game changer for utilities
Since it rose to prominence more than 20 years ago, the internet has proved transformational for industries across the world: from retail to reporting and beyond.
However, beyond online bill payments and usage apps, the utility industry has remained comparatively resistant to the information revolution.
With the cost of connected technology decreasing each year, as well as the increased bandwidth and data availability in homes, that could all be about to change.
These conditions, Forbes magazine claims, constitute a perfect storm for the Internet of Things (IoT) to revolutionize how customers interact with not only their devices, but also with you as a utility.
The Internet of Things
Let’s start from the beginning. IoT is, essentially, the concept of being able to connect any device to the internet and, therefore, to other devices.
Do you want to charge your electric car when the battery connected to your home is full or your solar panels are producing? With an app on your phone, you can be notified at the right time, or these processes can be executed automatically.
This concept has a range of applications for domestic and commercial customers as well as utilities.
Let’s look at a few examples in each category:
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