INTERVIEW: How can Utilities improve Customer Experience in uncertain times?
How can utilities redesign their customer retention strategies to reduce overall churn?
We recently joined a panel discussion at the Future of Utilities Summit during which Richard Rouse, Industry Solution Specialist at Microsoft & Kris Marlein, VP Integrated Utilities Europe and Tom Jenkins, UK Sales Manager at Itineris, shared their views.
Please contact us today if you would like to know how we help Utilities to improve their customer experience.
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