INTERVIEW: How can Utilities improve Customer Experience in uncertain times?
How can utilities redesign their customer retention strategies to reduce overall churn?
We recently joined a panel discussion at the Future of Utilities Summit during which Richard Rouse, Industry Solution Specialist at Microsoft & Kris Marlein, VP Integrated Utilities Europe and Tom Jenkins, UK Sales Manager at Itineris, shared their views.
Watch video
Let’s talk!
Please contact us today if you would like to know how we help Utilities to improve their customer experience.
Continue Reading
Supercharge your utility data to benefit your customers and society
Learn how to maximise the potential of your water utility’s data to benefit your customers and society.
5 ways utilities can boost customer engagement in record time
Utilities face a critical challenge: staying competitive and responsive to market dynamics while boosting customer engagement. At the heart of this challenge lies the power of data.
Dynamic energy contracts – the future of energy pricing
Learn how utilities can empower their customers to adapt their consumption patterns. Discover 4 effective strategies for implementing dynamic contracts.
