Implementation Services

Better projects. Delivered.

The UMAX Acceleration Framework

Itineris’ implementation services run on the UMAX Acceleration Framework (UAF), a repository of assets and proven methodologies for efficient implementations. The Itineris UAF ensures on-time and on-budget delivery of UMAX solutions, whether on premise or in the cloud, in a ‘greenfield’ setting or an existing IT landscape.

umax acceleration framework
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This framework combines:

  • Proven project management methodologies like Prince2 & Microsoft Sure Step
  • Best practices from previous implementations at international & regional energy and water utilities in both regulated and deregulated markets
  • Pre-formatted sets of assets and tools, including standardized business domain models, functional and technical designs, training documentation, user manuals and more …

Standardized workflows & proven methodology

Itineris’ implementation teams arrive at client utilities and quickly engage in deep-dive sessions with staff on specific processes and domains across the organization. From these sessions, functional and technical designs are delivered to technical consultants and/or developers who will configure the solution to the required parameters of the client and/or build the customer-specific modules.

UMAX solutions are delivered according to a standard flow of work phases and proven methodology:

  • Blueprinting/Preparation
  • Analysis & Design
  • Development
  • Deployment
  • Operations

Itineris has successfully delivered UMAX solutions for more than 25 utility organizations internationally. We are committed to the success of each and every project. Thanks to this commitment and our proven UAF methodology, we have never failed a project.

Partner network

In addition to our own implementation teams, Itineris has build a robust partner ecosystem, consisting of global alliance partners Capgemini and IBM. We also have dedicated UMAX competence centers and a network of local UMAX-certified partners in specific markets such as Czech Republic, Turkey, Iceland and more. For more information on UMAX partners, visit our partner section on the UMAX website.

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Learn more about UMAX

Visit our UMAX pages to learn more about this innovative and flexible CIS/ERP solution for utilities.
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