Could you apply many things from your studies?
I could certainly apply what I had learned during my studies about project management and communicating with clients. UMAX is a very specific software solution, so in that sense I also learned a lot of new things. In the beginning, the software and everything around it seemed like a lot to take in, but in the meantime, I am starting to become a real UMAX wizard.
Do you have someone you can go to when you have questions?
Yes, definitely. I can rely on my buddy Benjamin, who is always available to help me out. I can ask him both work-related questions and practical questions about working in the office. He is truly a super buddy!
What does your day look like as a Functional Analyst at Itineris?
I spend most of my time writing Functional Design Documents (FDE’s). An FDE describes new functionalities within our UMAX solution. When an FDE is ready, our Test Consultants test the new functionalities, before our Development team starts implementing it. It’s also my job to make sure that new functionalities are well documented.
What do you like most about your job?
I really liked my internship because there was a lot of variety in my job. Now, I’m working in the ‘Product’ department, which is also a lot of fun. It’s really nice to learn more about our product UMAX and to see things that you created appear in the software. But I would also love to work on one of the projects one day, because of the interaction you have with the customer.
Have you raised that internally already?
Yes, they know about that, and the feedback was very positive. We have a very open culture in the company. They want you to grow and they encourage change. It’s not like you are stuck in one position. They always want to give the best opportunities to employees.
How do you experience the atmosphere at Itineris?
In the first two weeks, we had an onboarding session with all the starters. This was a lot of fun. We really became a close group of friends. Right now, with covid, it’s a little harder, but it all still feels very homey and friendly. For example, when we do a stand-up with our team, we spin a wheel to decide who is scrum master and leads the meeting. Those kinds of things make it a little less formal and more fun. The atmosphere is amazing!
Of course, 2021 was not the easiest year. How did you experience that?
I did find it hard at times. Especially during my internship, which was completely online. I do miss the social interaction. On the other hand, working from home has its advantages too. It’s just a different feeling. I also think it shows how much trust Itineris has in its employees, especially in us, as starters. But I do miss the office sometimes.
Do you have certain tips or tricks for graduates that are looking for their first job?
I would say, know which kind of company you want to apply for. It can be a big or a small company, or something in between. Also, don’t be afraid to apply. I know it can be scary sometimes and nobody wants to be rejected. That’s why I think that events like VEK Career Day are a great initiative. It’s always easier to go and talk to someone, than to send them an e-mail (or at least in my case).
That’s a great tip! Thank you for the pleasant chat Hanne, and talk to you soon!