Gartner positioned UMAX in MQ 2013
October 10, 2014
Itineris News
We’re happy to announce that in the 2013 edition of the Gartner Magic Quadrant for utilities CIS, Itineris was positioned, among the other 11 software providers, for its UMAX business solution.
The Gartner Magic Quadrant for utilities CIS is a guide for buyers (utilities) looking for Customer Information Systems (CIS) in the energy market. Criteria for evaluation, used by Gartner, include product and service breadth, view on the future, execution/delivery, responsiveness, track record, customer experience, and many more.
According to the report: “Given the number of players in the market (more than 200 billing and customer care software products), potential buyers (utilities) should consider that a listing on the Magic Quadrant is a good indication of vendor and product credibility”… “Most leading vendors also support billing for multiple utility services (such as gas or water), as well as metered and unmetered services/products.”
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Itineris achieves prestigious Microsoft Business Applications 2021/2022 Inner Circle award
We are grateful and proud to have achieved the prestigious Microsoft Business Applications 2021/2022 Inner Circle award for the second year running. Membership in this elite group is based on sales achievements that rank Itineris in the top 1% of the Microsoft’s Business Applications global network of partners.
Providing our customers with a cutting-edge risk assessment tool for bad-debt prevention
Itineris announced today the successful integration of UMAX, our modern, highly configurable CIS & CRM solution, to the ONLINE Utility Exchange, a premier bad-debt elimination tool. This integration was developed in conjunction with Lansing Board of Water and Light (LBWL) and will allow UMAX users to eliminate bad debt during the application process.
Lansing BWL is LIVE on UMAX! On-budget and on-time.
We are pleased to announce that Itineris has successfully implemented our cloud-based Customer Information Solution, UMAX, at The Lansing Board of Water & Light (BWL). The implementation was successfully delivered on-time, and on-budget.
