Go great in translating our customers’ needs.
As a Functional profile, you will translate our customers’ unique business needs into software solutions they love.
As a true problem solver, you embrace complexity in order to create simplicity.
You will be a key player in our R&D, Project or Service Delivery teams and you will be working in close collaboration with our Technical teams.
Depending on the status of a project, you will be involved in:
Analysis
You translate our customers’ business requirements into a functional specification for our Technical colleagues.
Support
You support our customers during the implementation and testing phases, ensuring that our solutions meet their needs.
Optimization
You help our customers optimize their use of our solutions, ensuring they realize the full potential.
Training
You provide training to end-users and ensure they feel comfortable using our software.
“I teach the customer how to use UMAX, or help them if they run into any issues. I really like that personal interaction.”
Oliver Vileyn,
Functional Analyst
“Having the chance to transfer my experience to the young graduates, but also learn new insights from them is very valuable.”
Sofie Lamont,
Product Functional Architect
Why Itineris?
There’s a saying at Itineris: Together goes a long way. And we live by that. Whether our job is coding software or translating our customers’ needs into the best software, we’re united by the same mission: delivering innovative software that empowers energy and water utilities to engage better with customers.
We believe in great people, great vibes, and great results. That means fostering an environment where you are part of a close team that supports and challenges you. It means we encourage growth through learning, talent development and career opportunities. And it means you can help shape the future, of our company and our customers.
Blog posts
Make the switch from Utilities to IT: meet Wayne, Principal Functional Consultant
Meet Wayne Welbourn, a Principal Functional Consultant who transitioned from the utilities sector to IT.
Make the switch from utilities to IT: meet Caroline, Senior Functional Consultant
Meet Caroline de Broise, a Senior Functional Consultant who made the switch from a utility business to an IT company.
Meet our Magenta squad: Leonie Van Renterghem, Technical Consultant
Meet Leonie Van Renterghem, who is working as a Technical Consultant at Itineris.