Tips & Tricks when working remotely

Now that most of us switched to remote working, we wanted to share some best practices:

  1. First of all: don’t drastically change your work routine. Making too many changes will make it feel more different than it should be.
    – Make sure you keep working more or less in the same rhythm, don’t drastically change your working hours.
    – Divide your time into blocks: working, taking a break, available to call or hold online meetings.
    Communicate clearly with your team how you organize your time.
  2. Dress up when you start working (which basically means: don’t work in your pyjamas or bathrobe).
  3. Limit breaks to the same length and frequency as you would do when you are in the office.
  4. Find a workplace where you can work comfortably and where distractions are limited.
  5. Explain to your family, especially your kids, what you’re are doing.
  6. Keep having your daily meetings. If possible: use video – and not only voice. Keep in touch with your colleagues and team at regular intervals.

The biggest reason why remote communication is so much harder is the lack of body language.

A few tips:

  • Be more explicit and extensive in your communication about what you expect and by when. Brief communication can seem efficient but it will lead to frustration if the communication is not clear enough.
  • Use the right channels depending on the priority (e.g. e-mail has a lower prio over Teams, Teams over phone,…).
    On a higher priority channel you have to be reactive and precise. E.g. “I saw your message and I’ll start working on it now (or start working on it in approx. two hours or…)
  • Keep your agenda up to date with your availability.
  • Use video when you have online meetings, not only voice.  This is the closest to body language.
  • Teams who continuously interact when they are together can consider having a permanent meeting active on Teams (with video activated).

In general:

Do what you say and say what you do