The largest water utility in Flanders, Belgium, renews private-cloud customer information system and ERP support contract with Itineris following competitive analysis of the market. Deurle, Belgium, 8 January 2018 – Itineris is pleased to announce that De Watergroep—which provides water services to more than three million people across the Flanders… read more →
Itineris announces UMAX 365, a major update to its customer service and billing system for utilities, bringing the power of the Microsoft cloud and Dynamics 365 to the customer-facing operations of utilities. DEURLE, BELGIUM, October 17, 2017 – Itineris today announced a major update—designated “UMAX 365”—to its UMAX customer information… read more →
CS WEEK 41, Fort Worth, TX, May 24, 2017 – The Boston Water and Sewer Commission has chosen the UMAX® customer information system (CIS) from Itineris to replace its legacy customer service and billing technology, which is vital to the Commission’s management of meter-to-cash operations, including billing, revenue management, work… read more →
UMAX at heart of business transformation as the Dutch water company looks ahead to streamline operations for the future. Deurle, Belgium, April 4, 2017 – Dunea, the water company responsible for providing clean water to 1.3 million Dutch citizens in the region surrounding The Hague, has selected Itineris’ UMAX customer… read more →
ATLANTA, December 19, 2016 – Itineris and the City of Baltimore marked an important milestone in recent days as the City reached two months of successful operations with its new, live UMAX® customer information system (CIS), technology used to manage customer service and billing operations for the City’s Department of… read more →
ATLANTA, July 19, 2016 – Georgetown Utility Systems—a regulated, municipal utility providing water, sewer and electricity to 45,000 residential and commercial customers in and around Georgetown, TX—has selected UMAX® from Itineris to replace the City’s legacy customer information system (CIS). Itineris will implement its UMAX CIS solution for multi-service utilities, including… read more →
Deurle, Belgium, 15 June 2015 – De Watergroep’s goal of further expansion as the leading integrated water company in Flanders was the impetus for its current Neptune program, which includes the successful rollout last week of a new ERP platform (Microsoft Dynamics AX 2012 R3) and the upgrade to Itineris’… read more →
ATLANTA, April 27, 2015 – Dakota Electric Association, the second-largest electric cooperative in Minnesota, has selected Itineris’ UMAX customer information system (CIS) for utilities to replace its aging CIS technology—used to manage their customer service and billing activities. Dakota Electric is modernizing this critical information system with the goals of… read more →
ATLANTA, Oct. 31, 2014 – The City of Baltimore Department of Public Works has signed an $8.4 million (USD) contract with Itineris North America to replace the City’s legacy customer information system (CIS) with Itineris’ UMAX® CIS solution and then provide 10 years of support. The contract comes after a… read more →