UMAX provides standard all the functionality needed to support energy supliers, including support for CRM, billing, customer care, meter data management and more. PZEM is able to send email/letters to customers requesting meter read data and then processes the replies automatically. Customers can define volumes and prices in different ways, and PZEM can easily adjust quotes and information according to the requirements of the customer.
Management extracts useful numbers from the system by a simple press of a button. Scores for volumes, margins, premiums, number of connections, contracts, outstanding invoices, payment behavior and so on. These numbers form the foundation for Delta customer interactions and make it possible to work proactively and adapt when necessary.
- UMAX for multi-commodity B2C & B2B
- Itineris utility consultancy
- Itineris implementation service
- Itineris support services
With UMAX I can provide my services, and Delta Zakelijk (now PZEM) can serve its customers, at a high level.