Global
Supercharge your utility data to benefit your customers and society
Learn how to maximise the potential of your water utility’s data to benefit your customers and society.
5 ways utilities can boost customer engagement in record time
Utilities face a critical challenge: staying competitive and responsive to market dynamics while boosting customer engagement. At the heart of this challenge lies the power of data.
Dynamic energy contracts – the future of energy pricing
Learn how utilities can empower their customers to adapt their consumption patterns. Discover 4 effective strategies for implementing dynamic contracts.
3 ways to boost productivity and customer engagement with Microsoft Copilot
Microsoft’s forthcoming Microsoft 365 Copilot is a revolutionary AI tool that combines large language models (LLMs) with business data and Microsoft 365 applications.
How to create a seamless customer experience
Today, utility customers want to be able to optimize their energy bill, use the eco-friendly energy sources they want, have the freedom to select the service provider of their preference, and all while enjoying a seamless customer experience. Key to this is understanding the customer journey.
5 tips to successfully navigate the Half-Hourly Settlement
UK energy suppliers must manage many regulatory obligations and industry standards, including MHHS. Learn how our software can help you navigate these.
Itineris unveils CleverCollect: a new intelligent billing and dunning software for utilities
Itineris' new intelligent billing solution CleverCollect provides vital intelligence to move from a one-size-fits-all e-bill enrollment and dunning strategy toward a more effective, personalized approach to customer payment journeys.
Helping utility customers become water conservation heroes
To optimize water conservation initiatives, utilities are streamlining their processes and implementing automated insights. Learn how your utility customers can become real water conservation heroes.
Assisting vulnerable customers and managing debt
Today, utilities are faced with an increasing number of customers who struggle to pay their energy or water bill. Now more than ever, you must adopt a proactive, digital approach to managing customers in debt.
Payment assistance made simple for US utilities
The number of unpaid utility bills is on the rise. To alleviate this, utilities must optimize their processes for handling customer payment assistance programs.
