Itineris is a software company headquartered in Ghent (Belgium) and Atlanta (North America).

We develop software solutions for water and energy utilities. We also provide implementation services to integrate the solutions into the business environment of our customers, and we offer the required support services afterwards.

We are active in both regulated and deregulated or competitive markets, and we have clients in Belgium (De Watergroep), the Netherlands (Eneco, PZEM, …), France (EDF, Greenyellow, …), UK (SSE, …), Ireland (Flogas), and North America (The New York Department of Environmental Protection, Boston Water and Sewer Commission, …).

UMAX is the brand name of our set of software solutions. Our cloud solutions are built on Microsoft technology and 100% tailored to the needs of water and energy utilities.

UMAX allows those companies to automate their business processes. It provides Customer Relationship Management (CRM), billing, invoicing, cash collection, meter data, asset, and service management. It also includes a Self-Service Portal, allowing utility customers to view and pay their bill, update account information, and communicate with the utility.

UMAX also has Artificial Intelligence (AI) capabilities. This way utilities can e.g. detect water or energy consumption patterns to proactively inform their customers.