You join the training department, and you report to the Learning & Development Manager. As a Learning & Development Intern, you take ownership of a full range of administrative and project assignments according to our procedures and support.
Training Admin & LMS Administrator
Organize our training sessions, including manage the planning, facilities and logistics;
Manage contacts and interactions with our business, contact external vendors and follow up on registrations/cancellations;
Setting up and following up the evaluation of the training courses: sending forms to the participants, receiving and processing the evaluations returned, organizing the follow-up and setting up improvement actions in consultation with the L&D Manager.
Responsible for course & user administration in the Learning Management System and all training files on the related intranet pages;
You develop the training catalog based on the concrete actions developed by L&D to increase the level of knowledge internally and process this in our LMS
Processing the Microsoft exam results and delivering reporting & storing the corresponding certificates;
You work together with colleagues from recruitment & payroll in specific cases (educational leave, social balance, PMO).
Assist new hires in using the digital training materials as a first line of support
Set-Up internal training onboarding programs, coordinate new hire onboarding planning with trainers and people leads on planning & feasibility & Plan accordingly all agreed onboarding programs
Assist the learning team with specific learning projects; we are currently doing a global e-learning project whereas we would assing you different subtask to perform autonomously and help to deliver the e-learning project within time, scope & budget.
Collaborate with subject matter experts to collect requirements for each course;
and work to understand the learning needs & challenges of the teams;
Reporting & Data Analysis
Prepare & Post Communications on new training opportunities via internal channels
Set-Up invites & Send out training information adjusted to the target audience
Background in education, office management, or HR; or equivalent experience
Strong interest in development and training
Creative & Hands-On mindset
Knowledge of e-learning standards (SCORM) and Learning Management Systems is a plus
You are strong in administration, planning, organization and you work result-oriented
Fluent in English, both written and spoken
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Itineris & UMAX
Itineris develops and implements UMAX, a set of cloud-based solutions for utilities.
UMAX supports accurate conversion of meter readings to bills, with extensive customer and field service support capabilities.
The UMAX solutions are built on the Microsoft Dynamics 365 platform.
Itineris Belgium (HQ)
Kortrijksesteenweg 1144 A
9051 Sint-Denijs-Westrem (Ghent)
T +32 9 386 01 02
Itineris Atlanta (USA)
600 Peachtree St. NE
Atlanta, GA 30308
T +1 678 894 2177