Itineris – 100% focused on utilities

OUR VISION

We want to empower utility professionals to play their part in the new world of energy and water.

OUR MISSION

Enable energy & water utilities to reach operational efficiency, improve customer experience and achieve environmental goals through innovative software solutions.

Management team

Itineris’ leadership represents a strong and dynamic team of industry veterans with proven track records.

Edgard Vermeersch
Edgard VermeerschCEO & Founder
Wim Steenwerkcx
Wim SteenwerkcxCOO
Steven Daem
Steven DaemCFO
Cedric Proot
Cedric ProotGeneral Manager Europe
Bart Vermeulen
Bart VermeulenVP Strategic Alliances
Katrien Depoorter
Katrien DepoorterVP Global Marketing
Valerina De Lille
Valerina De LilleBusiness Unit Manager Europe Integrated Utilities
Kris Marlein
Kris MarleinVP Europe Integrated Utilities
Hans Dekeyser
Hans DekeyserGeneral Manager North America
Noël Peeters
Noël PeetersVP Operations Itineris North America
Loïc Bar
Loïc BarManaging Director Opinum

Board of Directors

Our Board of Directors brings relevant experience, expert advice, and strategic guidance to all aspects of our business.

Hedwig Maes
Hedwig MaesNon-Executive
Chairman
Jurgen Ingels
Jurgen IngelsNon-Executive
Board Member
Filip Lacquet
Filip LacquetNon-Executive
Board Member
Ruben Monballieu
Ruben MonballieuNon-Executive
Board Member
Tom Button
Tom ButtonNon-Executive
Board Member
Leon Cappaert
Leon CappaertNon-Executive
Board Member
Edgard Vermeersch - CEO Itineris

A CIS system that didn’t hold people back.

That’s what our founder Edgard had in mind when he started Itineris.

While working in the sector, he noticed the problem isn’t people, their skills, or their motivation. It’s the software that overpromises and underdelivers, that doesn’t jive with their workflow, or that restricts rather than empowers.

At Itineris, we build and implement utility software that helps great people do great work. Standard enough to be economical, then configured enough to be useful for your particular purpose.

With a solid data foundation giving you the insights you need, and our experts standing by with advice as well as support.

We know software can’t change the world, so we’re helping the people who can – one community at a time.

2003

Foundation Itineris

In 2003, Itineris enters the European utility market to deliver ERP/CIS solutions for water and energy utilities.

When the European energy market gets liberalized, new players enter the market, which further accelerates the growth of the company.

2010 – now

Microsoft partnership

Since 2010, Itineris is a Microsoft Gold Partner, and in 2016 the company also became Microsoft Independent Software Vendor (ISV). Moreover, Itineris was awarded the prestigious Microsoft Inner Circle award for Business Applications in 2020 and 2021, ranking the company in the top 1% of Microsoft’s global network of Business Applications partners.

2011 – now

Strong Investor base

In 2011, Venture capital firm PMV and Edgard Vermeersch participate in a funding round of €4,500,000. In 2013, Gimv joins PMV as a financial investor to accelerate the growth of the company and in 2018, SmartFin enters Itineris’ investor base, followed by FPIM in 2020. In 2022, Alychlo, the investment holding company of serial entrepreneur Marc Coucke, invests 16 million € in the company. Itineris keeps investing heavily in its software solutions to further improve its offering, and extend the reach with new customers.

2012 – now

Growing fast in the US

In 2012, Itineris acquires Crimson Oak, a US consulting firm providing services to North American utilities. The company grows fast in the US, adding several North American utilities to its client base, including Boston Water & Sewer Commission, Georgetown Utilities Systems, City of Tallahassee, New York City Department of Environmental Protection – one of the largest water utilities in North America – and many more.

2016 – now

Successfully entering the UK market

In 2016, Itineris enters the UK Market. Meanwhile the company has added several UK & Irish utilities to its client base, among which SSE, the UK’s largest B2B energy company, Guernsey Electricity, the sole commercial electricity supplier on the island of Guernsey, and Flogas, a leading supplier of Liquified Petroleum Gas & Natural Gas providing thousands of homes and businesses throughout Ireland with their energy requirements.

2021

Itineris acquires Opinum

In November 2021, Itineris acquires Opinum SA, a data hub software company based in Mont-Saint-Guibert, Belgium. Opinum provides utilities and energy service companies with better insights to manage consumption and optimize production. This fits in with Itineris’ drive to improve the overall efficiency, customer experience, and environmental goals of utilities. With this acquisition, the company further strengthens its position as a tech innovator in the utilities market.

Eager to help build our future? Join us!

Corporate Social Responsibility

At Itineris we invest in socially and environmentally conscious efforts.

Our Environmental, Social, and Governance (ESG) activities have been assessed by ERM, a leading
global provider of environmental, health, safety, risk, social consulting, and sustainability related services.

Health &
Safety

We are committed to creating a safe and healthy workspace for all our employees.

Health & Safety

We regularly organize trainings for employees to manage first aid, evacuation situations, and fire safety. In view of our employees’ physical health, we distribute information on nutrition and ergonomics, and in-office perks such as fruit baskets, table football, and ping-pong are available. We also organize several sports activities for our staff such as running during lunch, badminton, participation in sports races, …

Labor Practices & Relations

We believe that everyone should be treated equally, regardless of their religion, beliefs, age, gender, race, disability or sexual orientation.

Labor Practices & Relations

We have different policies in place to ensure our employees and candidates are treated equally: a diversity and equal opportunity policy, an anti-bribery and anti-corruption policy, a human rights policy, and an anti-slavery policy. Additionally, we actively monitor diversity metrics. To foster employee growth, we provide opportunities like e-learnings, a graduate program, and a leadership program.

Environmental
Initiatives

We highly value initiatives that are beneficial to the environment.

Environment

We provide digital solutions to assist our clients in their environmental ambitions, such as a platform to track water or energy consumption patterns, and a solution to track water leakages and water quality. Besides that, our solutions are developed on Microsoft technology. Microsoft is carbon neutral and plans to become carbon negative and water positive by 2030.

Supporting Charities

We regulary organize activities in support of charities.

Supporting Charities

In Belgium, we collect funds for different charities by organizing activities during “De Warmste Week” and we donate our depreciated laptops to ‘Een Hart Voor Vluchtelingen‘, an organization that provides help and support to starters, new entrants, and vulnerable citizens. In the US, we support the National Association for the Advancement of Colored People (NAACP), and Toys for Tots.