De Watergroep’s IT infrastructure for customer management was no longer capable of supporting this rapid evolution, and the mainframe used was unwieldy and expensive to maintain. So De Watergroep looked for a more flexible and more cost effective system for automated billing and better customer follow-up.
Itineris installed its UMAX solution for water companies, according to the unique requirements of De Watergroep. Thanks to the comprehensive standard features and Itineris’ specialized experience, the project was completed within 12 months. De Watergroep’s 170 end users can now better serve customers more efficiently, and operational costs for this system have been reduced by half.
- UMAX for water companies
- Itineris utility consultancy
- Itineris implementation service
- Itineris support services