Itineris Credit Manager - support page

Welcome to the Itineris Credit Manager (ICM) – support page! You have recently purchased the Itineris Credit Manager module built on MS Dynamics AX.


Congratulations! You have acquired a proven solution that is ‘Certified for MS Dynamics AX’. On this page you can find a ZIP.file containing the “first aid – help files” for installing the ICM module.


  • To access the help files, please download the ZIP and follow the instruction.
    Download ICM module – help files – click here

  • Do you require further assistance?
    • Please contact Itineris Customer Care
      • If you are an Itineris licensed customer care client:
        • Please use your TOPDESK
      • If you’re not an Itineris licensed customer care client:

Please, state clearly in your message to our service desk:


  • the problem you’re experiencing
  • step by step flow how to reproduce the error
  • the error message received (and at which step)
  • your contact details.
  • all relevant info: screenprints, menuitems, parameters, …

We will contact you as soon as we can and we will try to resolve the issue as soon as possible.

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