Itineris Customer Care
Once the project is delivered the management, maintenance and support of the investment should be managed carefully. In order to protect this investment and get most out of it Itineris offers its "Itineris Customer Care" suite of services to its customers.
A service management contract will be tailored for each customer depending on its requirements (SLA) and fully in line with its own business-IT service desk.
Quality of service is the key driver for our support desk people.
Following Application Maintenance & Support (AMS-) services are offered:
- Service Delivery Management
- Service desk
- Corrective Maintenance
- Operational support
- Enhancements
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